Customer reviews of Motorsound

By Denise W on 27 January 2017 | Verified purchase

Made buying my new car a pleasant experience! Thank you!

By Jonathan M on 26 January 2017 | Verified purchase

Outstanding service, highly recommended very thorough and efficient, John was great ¿¿

By Paul S on 26 January 2017 | Verified purchase

John is a really genuine bloke, let us look around the forecourt with no pressure and let us have a look around the car with no questions or sales patter. He gave us a good deal on the trade in and was very easy to negotiate with. Good service and really pleased with the car we bought. He even set up the tax for us.

By Lee M on 13 January 2017 | Verified purchase

Very friendly staff hassle free , very easy to talk to would recommend to anyone. Excellent Service all round.

By Darren S on 13 September 2021 | Purchase not verified

I would highly recommend this Garage. Car was exactly As described in the Advert. Dealt with Luke superb guy. Really looked after me. He sorted the tax for me aswell while I was there. Totally satisfied customer. Highly recommend these guys.

By Valentin K on 14 May 2021 | Purchase not verified

Was pleased to deal with Owen. Very friendly and professional advice. Thanks very much!

By Craig M on 02 May 2021 | Purchase not verified

Professional yet friendly service from sales team, looked at several vehicles and they were very helpful, patient, polite & we felt pressure free Eventually deciding on our new vehicle, sales team was very easy to talk with & guided us through the whole exchange & purchasing process with ease ⭐⭐⭐⭐⭐

By Carol V on 15 April 2021 | Purchase not verified

From first seeing the car to picking the car up was so easy ,friendly and very professional they did every thing they promised .Have told all family and friends who are looking for a new car to go here ,brilliant

By Rose K on 19 March 2021 | Purchase not verified

Right I am a working women and always be busy. Don’t ask how I managed to take time off to view a car in this place and drove 1.5 hours to this place. Even though I was told that there is no fault or damage on a car many times when I called them prior to my journey. When I arrived I found so many scratches and marks on a car and full arm rester cover to gearbox was broken and was shaking so bad. When I asked that you have not told me about this damages prior to my journey the sales man replied I should expect these scratches as it’s used car not new. Which I found abit rude instead of apologising he replies back rudely. Anyway when we asked about the fix he replied that he will fix it but we have to come and collect it some other time instead of delivering a car to house as a courtesy for Inconvenience caused. Atleast could have told us about the damaged arm rester and bad marks on a car And please respect customers coming from far away atleast.

By A R on 14 March 2021 | Purchase not verified

I had an excellent experience with Motorsound! I purchased a car during the pandemic therefore, was unable to test drive the vehicle before purchase. After returning home I noticed a number of faults of no fault of Motorsound. Motorsound went above and beyond to help me sort the problem, they repaired the car at no extra cost and even returned my vehicle to my home which was miles away from the dealership. While they fixed my car they also went the extra mile and provided a courtesy car which was very much appreciated. I've never experienced such good service from any other dealership previously and I honestly could not recommend this dealership enough!

Reply from Motorsound on 18/03/21

Thank you for your review, we are always happy to help and glad you enjoyed the experience! Thanks again Luke