Customer reviews of Motorsound

By Jonathan M on 26 January 2017 | Verified purchase

Outstanding service, highly recommended very thorough and efficient, John was great ¿¿

By Paul S on 26 January 2017 | Verified purchase

John is a really genuine bloke, let us look around the forecourt with no pressure and let us have a look around the car with no questions or sales patter. He gave us a good deal on the trade in and was very easy to negotiate with. Good service and really pleased with the car we bought. He even set up the tax for us.

By Lee M on 13 January 2017 | Verified purchase

Very friendly staff hassle free , very easy to talk to would recommend to anyone. Excellent Service all round.

By Mike W on 31 August 2024 | Purchase not verified

My daughter purchased a car which had alarm issues the first night saying it had been in a collision when it was parked up. After returning it to the garage to no avail, we did a full registration check which showed WARNING ! because it had mileage discrepancies with advice to do not purchase. It also showed that the car on a previous MOT had damage to the under tray and sub-frame which may have been the issue with the alarm. They did exchange the car for another after 7 weeks but my daughter lost £1504 for an issue that started the first night. At no point did anyone say it had mileage issues.

By Dan S on 13 August 2024 | Purchase not verified

Great car, great team! Just purchased a Mazda 3 from these guys. After securing the car by phone with a refundable deposit, I went to see the car the following week, as new brakes and a fresh MOT were being arranged. On seeing the car, I was delighted! Although the car did have an issue with the boot, that I was previously made aware of, but Luke gave me options on how we would resolve the issue. There were also a few paint chips which you couldn't see on the photos, but as it's not a brand new car, it's something that happens. Luke has since sent a touch up kit, and liaised with my local Mazda garage to fix the issue with the boot. Many thanks to Luke and the Team at Motorsound. I'm delighted with the car and your outstanding service. Would recommend 100%

Reply from Motorsound on 19/08/24

Hi Dan appreciate the review! I`m glad Mazda sorted the boot lock issue (albeit a little more costly than my boss was expecting lol) and you are happy with your new car. Hope to see you again in the future when you are ready for your next car. Thanks again Luke

By David P on 21 June 2024 | Purchase not verified

I travelled 250 miles to Motorsound, because the car they had matched exactly what I wanted colour/spec etc, and I’m so glad I did.John couldn’t have been nicer or more helpful if he tried, a very genuine nice guy, with no sales pressure or any pressure to do anything at all, I now have a lovely new (new to me) car which I couldn’t be happier with, and I wouldn’t hesitate to travel that distance for another in the future.Thank you very much John

By Hilary H on 29 May 2024 | Purchase not verified

First class service from John, nice chap not at all pushy gives you confidence and time to decide....very experienced been there a long time excellent. Bought my previous car from him as well.

Reply from Motorsound on 29/05/24

Hi. Thank you for your lovely review. Its nice to deal with repeat customers and I'm glad you were happy with your buying experience. I hope to see you again in the future. Kind regards John

By Stephanie M on 06 January 2023 | Purchase not verified

As a young female who has never purchased a car from a dealer before, I was quite nervous about the whole experience. My main concerns were that I would be pushed into a sale, having not much knowledge about cars and ultimately, be sold something that is no good to me. I had also travelled over 1.5 hours to view this place which was fairly risky in itself. However, these concerns were quickly erased after speaking with John at Motorsound. I never once felt pushed into buying anything, and John really took the time to explain all the different functions of the car and worked with me to ensure it was the right one for me. The actual process of buying the car was straightforward, with no hidden fees and great communication. I’ve now had my car about a week - travelling quite a lot of miles for work, and had no issues whatsoever. But I also know that if there were any issues, John would be on hand to help out. I have already recommended Motorsound to a lot of friends and family members, and I wouldn’t have to think twice about buying from here again!

By Anonymous on 17 September 2022 | Purchase not verified

Last week I bought my first motorhome from Gary at Motorsound, after searching for one for the last 5 months. Gary was very knowledgeable, helpful and explained all the features in the vehicle for me. He was not pushy (like some salesmen)and gave me plenty of space and time to think things over. The motorhome is immaculate and has all the features I was looking for. On collecting the vehicle Gary gave me a demo of how to work everything in the van and spent a lot of time with me making sure I was ok with everything. He also shared his experience of motor homing and gave me lots of tips of how to lock everything up and keep it secure.The service I received was very professional and top class. Can't fault anything at all, this is how it should be when buying a used vehicle and I would defiantly feel confident about using Motorsound again. Thanks for everything, im looking forward to setting off on my adventures now,

By MARK P on 24 August 2022 | Purchase not verified

We arranged to view a motorhome at Motorsound Oldham the other day and we were welcomed enthusiastically by Gary who had specifically brought the vehicle in for us to view. He was extremely knowledgable and helpful throughout our visit and couldn'thave done more to assist us. I rang Gary today to say that at this point we weren't proceeding with a purchase, but I must emphasise how we both appreciated the lengths he had gone to for our viewing and the subsequent advice to us in our ongoing search for a motorhome. If there was any disappointment on his part he did not show it; quite the contrary, he understood our predicament and wished us luck in our search for the motorhome. He is a credit to the company.